Remote Inspection: Fast. Secure. Hassle-Free.
Run inspections live in the browser — no app download needed. Save travel costs and resolve issues instantly.
On-site inspections cost time, money, and flexibility.
Long travel, delays, and inefficient documentation are a drain on resources. With Remote Inspection by DLEGATE, you conduct inspections via live video with AR guidance and automated documentation. Quick. Transparent. Secure.
How it works in 4 simple Steps!
Why choose Remote Inspection by DLEGATE?
Request a Live Demo — See How You Can Cut On-Site Visits by Half
Book a live demo to discover how DLEGATE's Remote Inspection can transform your operations.
How does Remote Inspection support you?
Check out the details for each of our foursteps: Invite, Connect & Inspect, Capture Evidence and Share Deliverables.
Easy Customer Invitations
Starting a video call with a customer is simple and flexible. Invitations can be sent by SMS, email, or even a QR code attached to a product. Customers can join instantly by clicking a link or entering a code without app download.
Send links via SMS, email, or QR codes so customers can join with a single click.
Continue talking with the customer on the phone while the video call is being set up.
Invite additional participants at any time using the same simple process.
Features
- Multiple Invitation Options
- One-Click Join
- No App Download
- Phone Call Continuity
- Flexible Participant Management
- QR-Code Convenience
Inspection Mode & Collaboration
Enable customers and support staff collaborate in real-time with remote using Live Video, AR and digital tools. Instant clarity by vision ensures transparent, quick and effective troubleshooting, even for complex issues.
See what the customer sees instantly—no need for on-site visits or delays.
Quickly identify and resolve issues through clarity by vision.
Leverage AR for direct guidance and reduced errors.
Features
- Live Video (one-way or two-way)
- Multiparty Calls
- Inspection Mode (video stream in full screen mode)
- Screen-share
- Pause Video / Freeze Image
- Take Snapshot
- Front / Back Camera Control
- Remote Device Control
- AR Cursor / Annotations
Visual Evidence Capture
Stop wasting time deciphering labels or paperwork. With DLEGATE Remote Inspection, technicians, customers, and remote experts can instantly capture, digitize, and analyze visual data directly from the field.
Capture and share visual data instantly, eliminating delays from on-site visits.
Technicians and remote experts work seamlessly together to resolve issues faster.
Digitize and verify images, barcodes, model numbers, and handwritten data with precision.
Features
- Live Video (one-way or two-way)
- Inspection Mode (video stream in full mode)
- Screen-share
- Pause Video / Freeze Image
- Take Snapshot
- Front / Back Camera Control
- Remote Device Control
- Multiparty Calls
- Augmented Reality Cursor or Pencil
Sharing of Deliverables
With DLEGATE Remote Inspection, sharing results is effortless. From annotated photo galleries to professional reports and system integrations, you can deliver inspection data in the right format, ensuring it is fast, precise, and ready for action.
Manage photo galleries, add annotations, and keep inspection records structured and accessible.
Download images or compile them into a polished PDF for easy sharing and documentation.
Share inspection results directly with tools like Zendesk for faster workflows and improved handovers.
Features
- Image Gallery Access during Call
- Image Annotation
- Image Download
- PDF Report Generation
- Direct Integrations, e.g. Zendesk
Ready to See the Difference?
Book a live demo to discover how DLEGATE's Remote Inspection can transform your operations.
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