DLEGATE: Fast. Secure. Hassle-Free.
Run inspections live in the browser — no app download needed. Save travel costs and resolve issues instantly.
On-site inspections cost time, money, and flexibility.
Long travel, delays, and inefficient documentation are a drain on resources. With DLEGATE, you conduct inspections via live video with AR guidance and automated documentation. Quick. Transparent. Secure.
How it works in 4 simple Steps!
Why choose DLEGATE for Remote Inspection?
Start your Free-Trial
Start right away to discover how DLEGATE can transform your operations and how You Can Cut On-Site Visits by Half
How does DLEGATE support you?
Check out the details for each of our foursteps: Invite, Connect & Inspect, Capture Evidence and Share Deliverables.
Easy Customer Invite
Invite customers into a remote inspection in seconds — without app downloads, complex onboarding, or friction.
Send links via SMS, email, or QR codes so customers can join with a single click.
Continue talking with the customer on the phone while the video call is being set up.
Invite additional participants at any time using the same simple process.
Inspection Mode & Collaboration
Enable customers and support staff collaborate in real-time with remote using Live Video, AR and digital tools. Instant clarity by vision ensures transparent, quick and effective troubleshooting, even for complex issues.
See what the customer sees instantly. No need for on-site visits or delays.
Quickly identify and resolve issues through clarity by vision. Avoid unnecessary work.
Leverage Augmented Reality (AR) for direct guidance and reduced errors.
Visual Evidence Capture
Stop wasting time deciphering labels or paperwork. With DLEGATE, technicians, customers, and remote experts can instantly capture, digitize, and analyze visual data directly from the field.
Capture and share visual data instantly, eliminating delays from on-site visits.
Technicians and remote experts work seamlessly together to resolve issues faster.
Digitize and verify images, barcodes, model numbers, and handwritten data with precision.
Sharing of Deliverables
With DLEGATE, sharing results of Remote Inspection is effortless. From annotated photo galleries to professional reports and system integrations, you can deliver inspection data in the right format, ensuring it is fast, precise, and ready for action.
Manage photo galleries, add annotations, and keep inspection records structured and accessible.
Download images or compile them into a polished PDF for easy sharing and documentation.
Share inspection results directly with tools like Zendesk for faster workflows and improved handovers.
Check out the Features available with DLEGATE
Easy Customer Invite
Invite customers via SMS, email, or secure links that open instantly in the browser.
Customers join the session with a single click — no accounts, no setup steps.
Starting directly in the browser without need to download an app first.
Continue the phone conversation while the video session is being launched.
Invite additional participants at any time using the same simple process.
Enable fast access by scanning a QR code — ideal for onsite scenarios or equipment.
Inspection Mode & Collaboration
Support one-way or two-way video depending on the use case and role setup.
Bring multiple experts or stakeholders into the same live session.
Display the video stream in distraction-free full-screen mode for focused inspections.
Share documents, diagrams, or system views during the live session.
Capture still images directly from the live video stream.
Switch between front and rear cameras to capture the right perspective.
Guide the user’s device interaction to streamline inspection steps.
Use augmented reality cursors or drawings to guide attention in real time.
Visual Evidence Capture
Capture visual information via one-way or two-way video streams.
Pause the live video stream to review and capture precise details.
Capture still images directly from the live video stream.
Switch cameras remotely to ensure the correct angles and details are captured.
Mark, highlight, or draw directly on live or frozen images.
Capture and validate evidence collaboratively with multiple participants.
Sharing of Deliverables
Access captured images during or immediately after the session.
Add comments, highlights, or markings to captured visuals.
Download images securely for documentation or further processing.
Generate structured PDF reports combining visuals and inspection data.
Push deliverables into existing systems such as Zendesk via APIs or connectors.
Ready to See the Difference?
Test it by yourself with a Free-Trial and discover how DLEGATE can transform your operations.
From the Field to the Future – Stories & Solutions
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How Roadsurfer Transformed Support with DLEGATE
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Streamline Property Insurance with Self-Service and Video Technology
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Remote Risk Assessment for Commercial and Industrial Sites